Select a product, choose the required size, add it to the cart, provide shipping details, and complete payment at checkout. An email confirmation will be sent after the order is placed.

Yes, additional product photos or videos can be provided on request by contacting support through email or phone before purchase.

Most leading credit/debit cards, UPI, online payments, and sometimes cash-on-delivery (if eligible) are accepted as payment options.

Orders are dispatched via reliable courier partners. Delivery time estimates are shown at checkout. Shipping charges (if any) are calculated based on location and order value.

Returns or exchanges are possible on unused and uninstalled carpets in original packaging, subject to the return policy stated on the website. Customized orders may not be eligible for returns; full details are provided in the return policy section.

Customer data is stored securely and used only for order processing and communication; data is not shared with third parties except as required to deliver the order or if required by law.

Contact customer support immediately before installation. Claims will only be considered if the item is unused and reported promptly.